Manuel is the coach that will take you to the gym, not just send you there.

He is the author of the book Getting To The Next Level: A Blueprint For Taking You And Your Business To The Top, and the upcoming book Agile Service Delivery: The Ultimate Secret To Making Work Flow. He has over 30 years of business, management, and training experience in the computer and electronics industries. He has owned several successful businesses, managed several successful IT and MSP service companies, and coached or mentored many more around the world.

Manuel is a thought leader on Agile as applied to Business Strategy and as applied to Service Delivery processes. Manuel is a well-known author, speaker, and trainer on these subjects at industry conferences and in the IT consulting community for Small and Medium-sized Businesses. He holds degrees in Electrical Engineering Technology and Automated Manufacturing Technology.

Manuel is the premier coach for training your team on Agile Service Delivery™, the Ten Golden Rules of PSA™, and Working and Tracking Time in Real-time™. He is also the original innovator of Business Agile Strategy Execution (BASE), the most powerful methods for managing your business roadmap & strategy and executing on it.